We are well into the knowledge transfer crisis, brought about by the wave of retirements and ensuing panic as organizations scramble to capture, retain and grow their institutional knowledge. As the urgency intensifies, organizations quickly realize it’s not as simple and straightforward as saying to their top experts: “Tell me everything you know about “X.” […]
How slowly things change. We’ve been talking about enterprise transformation for decades. Yet the Old Guard just won’t give up the ghost. We’ve highlighted three changes in particular: 1) moving from hierarchies to networks; 2) shifting the focus of attention from documents to knowledge; 3) embedding innovation and learning within every process. Let’s revisit these […]
Tags: enterprise of the future, innovation, knowledge management, knowledge sharing, organizational learning
Change is difficult. And nowhere is that more evident than in making the transformation from a knowledge-hoarding to a knowledge-sharing enterprise. We’ve seen many organizations that have all the tools in place: portals, knowledge maps, expertise locators, shared files, collaborative workspaces, communities of practice, you name it. Yet, getting people to use them, let alone […]